Returns & Exchanges


Our main goal is for you to be happy with your purchase. If for some reason you are not, please click here to request an exchange.

All returns must be requested within 14 days of order delivery. Once your return has been approved, it must be shipped back to us within 14 days. 

If your piece is not eligible for return as it is outside of the return window, you can try to sell it through our pre-loved marketplace to someone in our community.

We do not issue refunds but are happy to issue a store credit for a return or an exchange.

Please note:
- All items that are marked down by 40% or more or are marked as clearance or final sale are final sale and not retroactive. 

- We produce small batches of clothing. If the item you are returning/exchanging is sold out, we are happy to give you store credit and add you to a list to be the first to be notified when the product comes back in stock. Just let us know!

- All merchandise, of course, must be returned unworn, unwashed and in its original condition with the original price tags intact.


- Store credit via electronic gift card never expires.

- For return orders, customers are responsible for shipping expense. Shipping charges are not refunded unless the original item shipped was damaged or the item shipped was incorrect.

We have the right to deny any store credit returns/exchanges if it does not meet our policy requirements. This isn't because we are mean. This is because people try to return crazy things with stains and after years of wearing and it is just nuts. Pro tip: send the package back to us via traceable carrier and insure the full amount of the merchandise you are sending back to us. We are not responsible for missing packages.

THE FLAGSHIP

641 San Anselmo Ave,
San Anselmo, CA 94960

Everyday 8am - 4pm

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Celebrate the slow

Slow-ly

we believe in slower life in all ways. our craft we believe in the people behind it, environment impact, and ethical production and celebrating people we work with.

Transparency

commitment to others about our processes and we are always learning and improving and will always work to strive and grow with our values (constantly). we promise not to be complacent in our journey to make the cleanest clothes we can.

Community

we believe not only in supporting artists and slow makers in our community but also building relationships as a whole with the people around us.